Frequently Asked Questions
Which areas does CHC Towing & Transport serve?
We serve Louisburg, Youngsville, Clayton, Wake Forest, and many other North Carolina communities, including Bunn, Pilot, and Centerville. If you are unsure whether your location is covered, call us and we will confirm it quickly. Feel free to ask about coverage beforehand.
Are you available on weekends and holidays?
Yes, we are open 24 hours a day, seven days a week. Breakdowns do not follow a schedule, so our team stays ready for calls on weekends, holidays, and overnight hours whenever drivers need us. Call at any hour and we respond.
What types of vehicles can you help with?
We assist cars, motorcycles, SUVs, light trucks, work vans, and other medium duty vehicles. We also move equipment up to 20,000 lbs. Call us with your vehicle details, and we will confirm the right truck for the job. We match equipment carefully.
Do you only provide towing?
No, we also offer fuel delivery, jump starts, tire changes, lockouts, winch outs, and equipment transportation. Many roadside problems get solved on the spot, so you can often avoid a tow and continue driving. Describe the problem and we explain your options.
Are your drivers licensed and insured?
Yes, every driver on our team is fully licensed and insured. You can trust that your vehicle will be handled carefully and professionally, from the moment we hook up until the moment we deliver it. Ask our driver questions at any point.
What information should I have ready when I call?
Please share your exact location, your vehicle make and model, and a short description of the problem. This helps our dispatcher send the right truck and equipment, which saves time and gets you moving sooner. Gate codes or tight access also help.
Can I request a call back instead of calling?
Yes, you can submit the contact form on our website and we will reach out. For urgent roadside situations, calling us directly is faster, since our team can start dispatching while you are still on the line. Either way, we respond promptly.
Who owns and operates the business?
CHC Towing & Transport is owner operated, with more than 6 years of experience serving local drivers. That means the person who leads the company stands behind each job and cares about your satisfaction. You always know who stands behind our work.
